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Data Protection Policy

Junglee Pro Privacy Policy – Our Commitment to Protecting Your Data

Junglee ProYour personal information is completely secure with us. We clearly explain what data we collect, how it's stored, and what rights you have.

Last Updated: January 15, 2026
📋 Quick Summary
✓Your data is never sold to third parties.
✓All data is protected with 256-bit SSL encryption.
✓You can request deletion of your data at any time.
✓Transaction details are never shared.
✓Cookie Controls Are in Your Hands
Data Collection Data Usage Data Sharing Data Retention Cookie Policy Your Rights Security Minor Protection Contact
Table of Contents

🔐 Our Commitment: Junglee Pro Your personal information is guarded like our own. This Privacy Policy explains what data we hold, why we hold it, and what you can do about it.

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Section 01

What Information Do We Collect?

Junglee ProSome information is collected when you register and use the service. This data is used solely to provide you with a better experience — nothing more.

Data Category What Information We Collect Reason for Collection
Identity Information Name, date of birth, nationality Account Verification & KYC
Contact Information Mobile number, email address Notifications & Support
Financial Information Payment methods and transaction history Deposit & Withdrawal Processing
Device Information IP address, browser, and OS type Security & Fraud Prevention
Usage Data Betting history, game logs, session duration Service Improvement & Personalization
  • A photo of your National ID or passport may be requested for identity verification.
  • Data is collected in two ways: information you provide directly and voluntarily, and information collected automatically while you use the platform.
  • Transaction confirmation details may be received from third-party payment providers (bKash, Nagad, etc.).
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Section 02

How is your data used?

Collected data is used only for specific, legitimate, and transparent purposes. Junglee Pro Your information is never used for unnecessary purposes.

  • Creating and managing your account and ensuring its security.
  • Processing deposits, withdrawals, and all other transactions.
  • Managing bonuses, promotions, and loyalty programs effectively.
  • Delivering a customized experience tailored to your preferences.
  • Detecting and preventing fraud, money laundering, and illegal activity.
  • Meeting legal and regulatory obligations.
  • Providing customer service and support.
  • Analyzing and improving platform performance.

✅ Important: Your consent will be obtained before sending any marketing emails or SMS. You can unsubscribe at any time.

🤝
Section 03

Sharing Data with Third Parties

Junglee Pro Your personal data is never sold. However, limited information may be shared with trusted partners in specific circumstances.

  • Payment Provider: Information required to process transactions is shared with payment providers such as bKash, Nagad, and Rocket.
  • Legal Authorities: Disclosing data under a court order or government directive is a legal obligation.
  • Security Partners: Limited data is shared with our fraud detection software provider.
  • Game Provider: Minimal gaming data may be shared with providers solely for game fairness verification.

⚠️ Confirming: Strict Data Processing Agreements (DPAs) are in place with all third parties we share data with.

🗄️
Section 04

How Long Is Data Retained?

Your data is not retained longer than necessary. Specific retention periods are defined for each category of information.

  • Account Information: For the duration the account is active, and 5 years after closure (for legal compliance).
  • Transaction Records: 7 years from the date of the last transaction.
  • Gaming Log: Up to 3 years.
  • Support Contact: 2 years from the date of resolution.
  • Cookie Data: 1 day to 2 years, depending on cookie type.

Once the retention period expires, data is securely deleted or anonymized so it can no longer be linked to you.

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Section 05

Cookie Policy

Cookies are small data files stored in your browser. Junglee Pro Uses cookies to improve site performance and enhance your experience.

Essential Cookies

Required for login sessions, security, and core platform functionality. This cannot be disabled.

Performance Cookies

Helps improve the site by analyzing which sections are used most.

Functional Cookies

Remembers your language preference, theme, and other personal settings.

Marketing Cookies

Used to show relevant offers. You can turn this off at any time.

🔧 Cookie Controls: You can disable non-essential cookies at any time through your browser settings. Please note that doing so may affect the functionality of certain features.

⚖️
Section 06

Your Data Rights

You have full control over your own data. Junglee Pro The following rights are guaranteed:

👁️
Right to Access

You can request to know and view what information we hold about you.

✏️
Right to Rectification

You can request corrections to any inaccurate or outdated information.

🗑️
Right to Erasure

You can request that your data be deleted, unless we are legally required to retain it.

⛔
Right to Restrict Processing

You can object to the processing of your data for specific purposes.

📤
Right to Data Portability

You can request a copy of your data in a standard, portable format.

🚫
Marketing Opt-Out

You can opt out of promotional communications at any time.

📩 To exercise any of the rights listed above, privacy@jungleepro.netEmail us at. We will respond to your request within 30 days.

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Section 07

Security Measures

Data Protection Junglee Pro Industry-leading technology and multi-layered security measures ensure that no unauthorized party can access your information.

  • SSL 256-bit TLS encryption — applied to all data transmissions.
  • All data stored on our servers is protected with AES-256 encryption.
  • Two-factor authentication (2FA) is available to all members.
  • Automated alerts triggered by unusual login activity or transactions.
  • Regular third-party security audits and penetration testing.
  • Staff access to data is restricted to the minimum necessary.

In the event of a data breach, affected members will be notified within 72 hours and immediate steps will be taken to resolve the issue.

👶
Section 08

Minor Protection Policy

Junglee Pro's services are strictly for users aged 18 and above. We do not collect data from minors under any circumstances.

  • Date of birth is verified at the point of registration.
  • Any data found to have been collected from a minor will be deleted immediately.
  • Parents are encouraged to enable parental controls on their children's devices.

⚠️ If a minor creates or attempts to create an account, their guardian will immediately be support@jungleepro.netto let us know.

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Section 09

Contact & Complaints

For any questions, requests, or complaints regarding our Privacy Policy, please contact our Data Protection team.

  • Email: privacy@jungleepro.net
  • Support Email: support@jungleepro.net
  • Live Chat: Click the chat icon from any page on the site.
  • We will respond to your request within 30 business days of receipt.

📌 Last Updated: January 15, 2026. If significant changes are made, you will be notified in advance at your registered email address.

🛡️ Our Commitment to Protecting Your Data

Junglee Pro proves it through action, not just words

🔐
End-to-End Encryption

Every data transmission from your device to our servers is secured with 256-bit SSL encryption — no one can intercept your information in transit.

🚫
No Sale of Data

A core principle of our policy: your personal data will never be sold to advertisers or data brokers — ever.

🎯
Minimal Data Collection

Only the information necessary to provide our services is collected. We do not ask for excessive or unnecessary data.

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Regular Security Audits

Third-party experts conduct regular security audits of our systems. Any vulnerabilities found are addressed promptly.

✋
Stay in Control

You can request to view, correct, or delete your personal data at any time. Your data belongs to you.

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Transparent Policies

This policy is written in plain English, not dense legal jargon — so you always know exactly what's happening with your information.

❓ Frequently Asked Questions

Questions on Privacy & Responsible Gaming

Yes, using Junglee Pro's responsible gaming tools, you can set your own limits. After logging in, go to Account Settings or the Responsible Gaming section. You'll find three types of limits: Deposit Limit (how much BDT you can deposit daily/weekly/monthly), Loss Limit (the maximum you can lose within a set period before bets are blocked), and Session Time Limit (how long you can play in one sitting). Select an amount and time frame, hit Save, and the limit takes effect immediately. Lowering a limit is instant, but increasing one requires a 7-day cooling-off period — this is intentional, to make it harder to raise limits on impulse. If you need a full break, there's also a Self-Exclusion option, ranging from 7 days to permanent.

junglee pro has put careful thought into protecting the identity of participants in its tournaments and leaderboards. By default, your real name is not shown — instead, your username or a partially masked name is displayed (e.g., Rahim_***89). If you prefer full anonymity, you can enable that option under Account Settings > Privacy. The ranking display policy is typically stated clearly on the tournament rules page. For major jackpot or tournament winner announcements, member consent is obtained before any name is disclosed. If you wish to remain anonymous, that choice will be fully respected.
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Play with Confidence at Junglee Pro

Your data is safe, your money is secure. Join the platform trusted by millions of Bangladeshis — sign up today.

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